Thank you for shopping at the NIJISANJI EN Official Store.
We regret to inform you that we have identified a manufacturing defect in the following product.
With this announcement, we sincerely apologize for any inconvenience caused to customers looking forward to receiving the products.

We will be sending replacements to customers who may be affected, and we have already sent instructions for the replacement procedure via email.
Please note that we cannot provide refunds, exchanges for different designs, or any other correspondence beyond the options. We appreciate your understanding in advance.

▼Customers who have purchased from the NIJISANJI EN Official Store.
Affected Products:
"Brand New Desk Life" Greeting Cards - Aia Amare
"Brand New Desk Life" Greeting Cards - Hex Haywire
"Brand New Desk Life" Greeting Cards - Petra Gurin
"Brand New Desk Life" Greeting Cards - Scarle Yonaguni
"Brand New Desk Life" Greeting Cards - Ver Vermillion
"Brand New Desk Life" Greeting Cards - Yu Q. Wilson

Affected Period: April 10, 2024, to April 16, 2024(JST)
Affected Customers: Those who purchased the product during the specified period

We sincerely apologize for any inconvenience caused. We appreciate your continued support of the "NIJISANJI EN Official Store."

Thank you for shopping at the NIJISANJI EN Official Store.

We are pleased to inform you that the data download issue for Voice products that occurred has now been resolved, and you can now download them.
We apologize for any inconvenience this may have caused you.

Thank you for your continued support of the NIJISANJI EN Official Store.

Thank you for shopping at the NIJISANJI EN Official Store.

There is an issue preventing the download of purchased Voice products, and we are investigating to resolve it. We apologize for any inconvenience this may have caused you.
We will make further announcements when this problem is resolved.

Thank you for your continued support of the NIJISANJI EN Official Store.