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NEWS

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2024.06.10Announcement and Information on the Addition to the Birthday Goods Lineup

Thank you for shopping at the NIJISANJI EN Official Store.
We have been offering a new "Birthday Goods 2024" lineup since May. In response to many requests for a set of A5 Acrylic Panel and B2 Cloth Poster, we have decided to introduce a new set of goods.
Please see below for details.

Set Name:
Full Celebration Set
Contents:
1. A5 Acrylic Panel
2. B2 Cloth Poster
3. Metallic Charm
4. Duplicate Letter & Photo Card
*One of each item listed above is included.
Price: JPY 10,000 (Shipping fee not included)

The new set will be available for the birthday Livers starting June 9, 2024 (JST).

Additionally, we will Re-opening orders for the previously sold birthday goods as the "Full Celebration Set" during the following period.

Order Re-opening Period:18:00 June 10, 2024 ~ 23:59 June 21, 2024 (JST)

<Eligible Livers>
Shu Yamino / Hex Haywire / Alban Knox / Aia Amare

Cancellation of Birthday Goods 2024 Orders
Since the Re-opening of orders for birthday goods, we will accept cancellations for the following items purchased before June 9, 2024 (JST). If you wish to cancel your order, please contact our customer support through the inquiry form below after 12:00 PM on June 24, 2024 (JST).

【Eligible Products for Cancellation】
<Eligible Livers>
Shu Yamino / Hex Haywire / Alban Knox / Aia Amare

<Eligible Items>
Birthday Goods & Voice 2024 A5 Acrylic Panel Set
Birthday Goods & Voice 2024 B2 Cloth Poster Set

【Cancellation Contact】
https://nijisanji-store.com/pages/contact-us
*Please contact our customer support through the inquiry form after 12:00 PM on June 24, 2024 (JST).
*The application period for the cancellation will end at 23:59 July 3, 2024 (JST).

*Please note that cancellations are only accepted for customers who have purchased the "Full Celebration Set" for the eligible Livers. Additionally, cancellations are limited to items from the same Liver.
*Important Notice
The maximum number of items that can be canceled is 2 items in total for "A5 Acrylic Panel Set" or "B2 Cloth Poster Set" per "Full Celebration Set" purchased.

Examples of Acceptable Cancellations:
Purchase 1 "Full Celebration Set" ⇒ Cancel "A5 Acrylic Panel Set" ×1 + "B2 Cloth Poster Set" ×1
Purchase 1 "Full Celebration Set" ⇒ Cancel "A5 Acrylic Panel Set" ×1 or "B2 Cloth Poster Set" ×1
Purchase 1 "Full Celebration Set" ⇒ Cancel "A5 Acrylic Panel Set" ×2 or "B2 Cloth Poster Set" ×2


When contacting us, please include the following information:
・Your Name
・Email Address(Email address of the account used for the order)
・Order Number for the "Full Celebration Set" purchase(ex: AC123456)
・Order Number(s) you wish to cancel
・Items and quantities you wish to cancel from the above order number(s)

Thank you for your continued support of the NIJISANJI EN Official Store.

2024.06.04Notice Regarding Manufacturing Defect in "LazuLight 2nd Anniversary" NIJI-NUI Elira Pendora

Thank you for shopping at the NIJISANJI EN Official Store.

We regret to inform you that a manufacturing defect has been identified in the affected product,"LazuLight 2nd Anniversary" NIJI-NUI Elira Pendora.
We sincerely apologize for any inconvenience this may have caused to customers looking forward to this product.

We will be sending replacement products to all affected customers.
An email containing relevant details has been sent to customers who may have been impacted by this matter.
*Please note that we cannot offer refunds, exchanges for a different design, or any other requests beyond those specified above.

For those who purchased from the NIJISANJI EN Official Store
Affected Product: "LazuLight 2nd Anniversary" NIJI-NUI Elira Pendora
Affected Period: May 12, 2023 - June 4, 2024 (JST)
Eligible Customers for Replacement: All customers who purchased the affected product during the affected period

We sincerely apologize for any inconvenience this may have caused.
We appreciate your continued support of the NIJISANJI EN Official Store.

2024.04.23Infomation: Manufacturing Issue with "Brand New Desk Life" Greeting Cards

Thank you for shopping at the NIJISANJI EN Official Store.
We regret to inform you that we have identified a manufacturing defect in the following product.
With this announcement, we sincerely apologize for any inconvenience caused to customers looking forward to receiving the products.

We will be sending replacements to customers who may be affected, and we have already sent instructions for the replacement procedure via email.
Please note that we cannot provide refunds, exchanges for different designs, or any other correspondence beyond the options. We appreciate your understanding in advance.

▼Customers who have purchased from the NIJISANJI EN Official Store.
Affected Products:
"Brand New Desk Life" Greeting Cards - Aia Amare
"Brand New Desk Life" Greeting Cards - Hex Haywire
"Brand New Desk Life" Greeting Cards - Petra Gurin
"Brand New Desk Life" Greeting Cards - Scarle Yonaguni
"Brand New Desk Life" Greeting Cards - Ver Vermillion
"Brand New Desk Life" Greeting Cards - Yu Q. Wilson

Affected Period: April 10, 2024, to April 16, 2024(JST)
Affected Customers: Those who purchased the product during the specified period

We sincerely apologize for any inconvenience caused. We appreciate your continued support of the "NIJISANJI EN Official Store."

2024.01.20Recovery from Voice Product Data Download Issue

Thank you for shopping at the NIJISANJI EN Official Store.

We are pleased to inform you that the data download issue for Voice products that occurred has now been resolved, and you can now download them.
We apologize for any inconvenience this may have caused you.

Thank you for your continued support of the NIJISANJI EN Official Store.

2024.01.19Data Download Issue for Voice Products

Thank you for shopping at the NIJISANJI EN Official Store.

There is an issue preventing the download of purchased Voice products, and we are investigating to resolve it. We apologize for any inconvenience this may have caused you.
We will make further announcements when this problem is resolved.

Thank you for your continued support of the NIJISANJI EN Official Store.

New Arrivals (Voice)

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"My Neighbor is a Liver Voice" - Group A
NEW
2024.07.12 - 2024.07.31 (JST)

My Neighbor is a Liver Voice

"My Neighbor is a Liver Voice" - Group A

From ¥500
"My Neighbor is a Liver Voice" - Group B
NEW
2024.07.12 - 2024.07.31 (JST)

My Neighbor is a Liver Voice

"My Neighbor is a Liver Voice" - Group B

From ¥500
"My Neighbor is a Liver Voice" - Group C
NEW
2024.07.12 - 2024.07.31 (JST)

My Neighbor is a Liver Voice

"My Neighbor is a Liver Voice" - Group C

From ¥500
"My Neighbor is a Liver Voice" - Group D
NEW
2024.07.12 - 2024.07.31 (JST)

My Neighbor is a Liver Voice

"My Neighbor is a Liver Voice" - Group D

From ¥500
"Farewell Voice" - Key Visual Set
NEW
2024.07.12 - 2024.07.31 (JST)

Farewell Voice

"Farewell Voice" - Key Visual Set

From ¥2,000
"Farewell Voice" - Group A
NEW
2024.07.12 - 2024.07.31 (JST)

Farewell Voice

"Farewell Voice" - Group A

From ¥500
"Farewell Voice" - Group B
NEW
2024.07.12 - 2024.07.31 (JST)

Farewell Voice

"Farewell Voice" - Group B

From ¥500
"Farewell Voice" - Group C
NEW
2024.07.12 - 2024.07.31 (JST)

Farewell Voice

"Farewell Voice" - Group C

From ¥500